Mantra88 Terms and Conditions – Complete Platform Usage Guide

1 General Terms

Welcome to Mantra88, an online casino entertainment platform serving members across Indonesia. These Terms and Conditions apply to all services available on the platform, including casino games, sports betting, Live Casino, Slots, and all other features available on the Mantra88 website and mobile app.

By accessing, registering for, or using Mantra88's services in any form, you automatically confirm that you:

• Be at least 18 years old at the time of registration.
• Not residing in a region that legally prohibits access to online casino services.
• Acting on your own behalf and not on behalf of any third party.
• Have read, understood, and agreed to the entire contents of this document without coercion.

Mantra88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon publication. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

2 Account Registration

To use Mantra88 services in full, you must register an account by completing the registration form accurately and honestly. Each member is only permitted to hold one active account. Creating more than one account per person is a serious violation that may result in the closure of all associated accounts and forfeiture of any balances held within them.

• All data you provide during registration must be accurate and verifiable.
• You are solely responsible for the security of your account login credentials.
• Never share your account password with anyone, including Mantra88 staff.
• Accounts inactive for more than 12 months may be automatically suspended.
• Mantra88 reserves the right to decline registrations without providing any explanation.

Contact the Mantra88 support team immediately if you suspect your account has been accessed by an unauthorized party. Mantra88 is not responsible for losses arising from your own failure to keep your account credentials secure.

3 Identity Verification (KYC)

Mantra88 implements procedures Know Your Customer (KYC) as part of our commitment to platform security and regulatory compliance. Identity verification must be completed before you can make your first withdrawal or when the system detects activity requiring identity confirmation.

Documents that may be requested during the KYC process include:

• National Identity Card (KTP) or any valid official identification document.
• Proof of ownership of the bank account or digital wallet registered to your account.
• Selfie with identity document if required for additional confirmation.

All documents you submit will be handled with full confidentiality in accordance with Mantra88's privacy policy. The verification process is typically completed within 1×24 hours on business days.

4 Deposits and Withdrawals

Deposit to a Mantra88 account can be made via local bank transfer, digital wallet (DANA, OVO, GoPay, LinkAja), or QRIS. All deposits are confirmed automatically once the transaction is successfully verified by the system.

Withdrawal winnings funds are processed to the bank account or digital wallet registered under the same name as the Mantra88 account. Withdrawal terms include:

• Only bank accounts or digital wallets registered under the account holder's name may be used for withdrawals.
• Withdrawals are processed within 5–15 minutes for standard methods.
• The first withdrawal requires completed KYC verification.
• Mantra88 does not charge any administrative fees on winnings withdrawals.
• Mantra88 reserves the right to delay withdrawals for additional verification purposes if deemed necessary.

Funds originating from illegal sources, fraud, or suspicious activity may be frozen pending further investigation. Mantra88 cooperates with the relevant authorities if any indication of financial crime is detected.

5 Bonuses and Promotions

Mantra88 offers a variety of bonuses and promotions to active members, including welcome bonuses, weekly cashback, free spins, and a VIP program. All bonuses are subject to additional terms stated in each offer, including wagering requirements (wagering requirements) that must be met before any bonus can be converted into withdrawable funds.

• Each bonus may only be claimed once per account, unless otherwise stated.
• Mantra88 reserves the right to void any bonus obtained through means that do not comply with the applicable terms.
• Bonus abuse — including bonus hunting and cross-account coordination — is a violation that may result in account deactivation.
• Bonuses cannot be transferred between accounts.
• Mantra88 reserves the right to modify or discontinue promotions at any time without prior notice.

6 Game Rules

All games available on the Mantra88 platform are provided by internationally licensed providers and operate using a Random Number Generator (RNG) certified by independent auditing bodies. Individual game rules apply in accordance with the terms set by the respective provider.

In the event of a technical error, system disruption, or software failure that affects the outcome of a game:

• Mantra88 reserves the right to cancel affected rounds and refund any bets placed.
• Wins resulting from technical failures will not be paid out.
• Mantra88's decisions in handling technical disputes are final.
• Confirmed and settled bets cannot be cancelled.

7 Prohibitions and Fraud Prevention

To protect platform integrity and safeguard all members, Mantra88 enforces strict prohibitions against the following activities:

• Creating more than one account to claim bonuses multiple times (multi-accounting).
• Colluding with other players to manipulate game outcomes.
• Using automated software, bots, or artificial intelligence tools to play.
• Exploiting technical loopholes or bugs found on the platform.
• Engaging in money laundering or using the platform for illegal activities.
• Spreading false or misleading information about Mantra88 to others.

Violations of these terms will be dealt with firmly, including permanent account closure, balance forfeiture, and reporting to the relevant authorities if necessary.

8 Security and Privacy

Mantra88 is committed to protecting the personal data and financial information of all members to the highest security standards. The platform uses 256-bit SSL encryption for all connections, and sensitive data is stored in multi-layered protected systems.

Mantra88 will never sell, rent, or share members' personal data with third parties without explicit consent, unless required by applicable law or court order. Full details on data management are available on the Privacy Policy ours.

9 Limitation of Liability

Mantra88 provides platform services on an "as is" (as is). To the extent permitted by applicable law, Mantra88 is not liable for:

• Financial losses arising from gambling activity, whether anticipated or not.
• Service disruptions caused by technical issues beyond Mantra88's control, such as network outages or force majeure.
• Losses resulting from unauthorized access to a member's account due to the member's own negligence.
• Content or policies from third parties associated with the platform's services.

10 Account Closure

Members may close their account at any time through account settings or by contacting the Mantra88 support team. Any remaining balance after deducting active obligations (such as bonuses with unfulfilled wagering requirements) will be returned via the registered payment method.

Mantra88 also reserves the right to close or suspend an account without prior notice in situations such as violations of the Terms and Conditions, suspicious activity, or requests from competent authorities. Account closure decisions made by Mantra88 are final.

11 Terms Changes

Mantra88 reserves the right to amend these Terms and Conditions at any time in response to business developments, regulatory requirements, or technical needs. Any changes will be published on this page by updating the "Last updated" date at the top of the document.

We encourage you to review this page periodically to ensure you are always aware of the latest applicable terms. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.

12 Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where Mantra88 operates. Any disputes arising from or related to these Terms and Conditions shall be resolved through arbitration or a court of competent jurisdiction.

If any one or more provisions of this document are found to be invalid or unenforceable by a court of competent jurisdiction, such provisions shall be deemed severable from the rest of the document, and the remaining provisions shall continue in full force and effect.